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No application is without bugs. Even though the application passes through the hawk eyes of the tester’s we have always seen to encounter with the bugs in the production environment. This can be due to Code defect, logic problem, or change in the requirement, for developer’s perspective it all means the same, unwanted work!
How the Bugs should be fixed?
Well before the bugs are fixed we need to categorize the bugs. This categorization will give the idea how important the bug is. Yes every bug needs to be addressed, but we need to know which one should is attacked first. For example: One bug which stops the user from using the application, should be given a higher priority then the bug which exits in a module which gives a wrong result. This categorization of the bug should be done, by team which compromise of Developers, Support guys & users. The categorization of the bugs is very important as this gives the developers to address the bugs one by one.
Common bug fixing criteria:
Just for reference, here are some common criteria for evaluating bugs. Priority and Severity are two related but different criteria that all bugs should have.
Severity of this item.
Bug causes system crash or data loss.
Bug causes major functionality or other severe problems; product crashes in obscure cases.
Bug causes minor functionality problems, May affect 'fit and finish'.
Bug contains typos, unclear wording or error messages in low visibility
Priority of this item.
Must fix within 24-48 hours. Blocking build testing.
Must fix as soon as possible. Bug is blocking further progress in this area.
Should fix soon, before product release.
It's important for team leaders to hold fast to their goals: if the priorities are really the priorities, then the amount of time it takes to fix a bug isn't the most important criteria (unless two bugs are of otherwise equal value to the project).
Xclusive Solution guides you through the entire process by following a scientific workflow method, which helps you achieve your target.
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